Refund Policy
Refund Policy
Returns
Our policy lasts within 14 days of receiving your product.
To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. To arrange a return please send us an email at jay@bettercanesumbrellas.com.
Returns can be shipped to:
Better Canes and Umbrellas Inc./Vista International Corp.
415 Hope Avenue
Roselle, NJ 07203, United States